Should you wish to return an item to British Lingerie Studio incase of damage/defect, you may send it back to our warehouse. We do not offer refunds, however, we can replace it for you. British Lingerie Studio will be responsible for the cost of return shipping. In order to proceed further with your parcel, we must receive the item(s) within 14 days of receipt. Once we have received your package, a call will be processed.
All tags must be intact and the item unworn or unused. If there are any signs of use we will not be able to accept the return, and the item will be returned to you at your expense.